Can a customer make partial or additional payments to a DPP after they have signed up for it?

• A. Yes
• B. Sometimes
• C. Only after 6 months
• D. No

Answer: (D)

The key idea here is how a Device Payment Plan is structured. When a customer signs up for a Device Payment Plan, the cost of the device is divided into fixed monthly installments that are paid on a set schedule. The plan is designed around those exact payments, and the terms do not include a provision for applying partial or extra payments toward the balance after enrollment. In other words, once the plan is active, you’re expected to make the scheduled payments as stated, without adding extra payments to shorten the term. If someone wants to change the balance, they would need a different payoff option outside the standard DPP terms.