Is it permissible to buy an older iPhone from a customer with $100 cash for personal use or resale?

• A. True
• B. False
• C. Sometimes
• D. Not sure

Answer: (B)

Not permissible. Accepting an older iPhone from a customer in exchange for cash for your own use or to resell bypasses official channels and creates real risks. It can lead to conflicts of interest, questions about ownership, and potential involvement with stolen or unauditable devices. It also bypasses the store’s documentation, receipts, and checks that ensure the device is eligible for resale, supports proper warranty/activation status, and complies with company and legal policies. If a customer wants to sell or trade in a device, the correct path is to use the authorized trade-in or buyback program, which provides proper records and safeguards for both the customer and the company. If guidance is needed, involve a supervisor and follow the established procedures.