To submit a tech trade for a customer, you must have a valid application number and corresponding location code.

• A. True
• B. False
• C. Not applicable
• D. I don’t know

Answer: (B)

Submitting a tech trade focuses on capturing the right customer and device details and starting the trade in the system. You collect the device’s information (make, model, condition, and any identifiers like IMEI if needed) and verify ownership. The system then generates an application number to track the trade and links it to the store location. Because these identifiers are created or assigned during the process, you don’t need to have a pre-existing application number and location code to submit the trade. If you already have those, you can use them to locate or update a record, but they aren’t prerequisites for creating a new trade submission.