What to do with the extra scans while doing inventory?

• A. Re-scan the item to confirm
• B. Search the item in Product Tracking Report and/or scan anywhere field to potentially fix
• C. Ignore the scans and proceed
• D. Contact supervisor for audit

Answer: (B)

Extra scans during inventory signal a mismatch between the physical count and the system records, so the right move is to investigate using the inventory tools to trace where those scans came from and see if the record can be corrected. Pull up the Product Tracking Report for the item to review its scan history, locations, and who performed the scans. Then check the scan anywhere field to see if the extra scan points to a different location or record that needs adjusting. This approach helps you determine whether the extra scan is legitimate or a mis-scan and lets you correct the data so the counts align.

Re-scanning the item isn’t the best first step because it can duplicate counts without addressing the underlying discrepancy. Ignoring the scans leaves the issue unresolved, and contacting a supervisor is typically something to do if the tracking information doesn’t resolve the discrepancy.