Which option describes how to initiate a new customer in OMNI?

• A. Create Client
• B. Add User
• C. Set up Account
• D. New Customer

Answer: (D)

Starting a new customer in OMNI means begining a fresh customer record and the onboarding flow. The phrase New Customer is the action that signals you are creating a brand-new profile, gathering the necessary details and setting up services and billing from the start. The other options describe actions on existing records or use terminology that doesn’t initiate the onboarding process—for example, adding a user to a current account, setting up an already existing account, or using a label that isn’t the standard onboarding term. So, selecting New Customer best matches the step to begin bringing in a new customer in OMNI.